Support
Help with your Workhorse account, training data, and web portal.
Start with the data.
Workhorse is built around long-term training history. If something looks wrong, use the web portal's History and Data Review tools first to inspect the underlying session.
Contact Workhorse Support
For account help, sync problems, data questions, bug reports, privacy requests, or account deletion, email support@workhorsestrengthtraining.com.
When the request involves an account, include the email address associated with your Workhorse account so the correct account can be identified.
Account and sync
Use the same Workhorse account on the mobile app and web portal. Training, body-weight entries, program state, and supported app data synchronize through the shared cloud account.
If the mobile app appears out of date, open Settings and use Refresh Cloud Data before making manual corrections.
Training-data corrections
The web portal is the preferred place to inspect history and correct bad entries. Changes to historical records should be made carefully because personal records and performance analytics are derived from that history.
Account deletion and privacy requests
Email support@workhorsestrengthtraining.com to request deletion of your Workhorse account or associated cloud data. Include the email address associated with your Workhorse account.
Training responsibility
Workhorse is designed for experienced lifters who already know how to perform their chosen lifts safely and competently. It is a training and record-keeping system, not a substitute for coaching, medical advice, or professional supervision.